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Is anyone using email alerts in the custom UI (vCenter Operations Manager Enterprise 5.0.3)?

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The documentation and examples are a little light on how to do alert filters and templates.

 

We have a set of critical applications that we are generating alerts on a dynamic threshold KPI using a supermetric.  We have this working for our team.  We would like to continue to send all alerts to one team, but a subset of alerts to other teams.

 

We have several other Alarm Groups (this is a custom tag) and would like to send emails to just the people responsible for those applications.  We plan to use the same template for all the emails; we have previously tried using custom templates but could not get it to work.  

 

This is a subset of what the emailFilter.xml file currently looks like:

 

<EmailFilter>

    <Templates>

        <Template alert_subtype="KPI_Breach" alert_type="Smart" status="New">New-Smart-KPI_Breach.html</Template>

    </Templates>
   
    <FilterRule name="vCopsKPINew">
        <Conditions>
            <condition type="Status">New</condition>
            <condition type="AlertSubType">KPI_Breach</condition>
            <condition type="AlertType">Smart</condition>
            <condition type="Tag">Alarm Groups:AOP App Alarms</condition>
        </Conditions>
        <Addresses>
            <sendTO delay="30" type="email">email@company.com</sendTO>
        </Addresses>
    </FilterRule>

</EmailFilter>

 

We think the additional filter rules should look like this:

 

    <FilterRule name="vCopsKPINew_team1">

        <Conditions>

            <condition type="Status">New</condition>

            <condition type="AlertSubType">KPI_Breach</condition>

            <condition type="AlertType">Smart</condition>

            <condition type="Tag">Alarm Groups:AOP Team1 Alarms</condition>

        </Conditions>

        <Addresses>

            <sendTO delay="30" type="email">team1@company.com</sendTO>

        </Addresses>

    </FilterRule>

 

    <FilterRule name="vCopsKPINew_team2">

        <Conditions>

            <condition type="Status">New</condition>

            <condition type="AlertSubType">KPI_Breach</condition>

            <condition type="AlertType">Smart</condition>

            <condition type="Tag">Alarm Groups:AOP Team2 Alarms</condition>

        </Conditions>

        <Addresses>

            <sendTO delay="30" type="email">team2@company.com</sendTO>

        </Addresses>

    </FilterRule>

 

Has anyone successfully configured multiple emails for the same alert?  Does this look like it should work?


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